Effective Date: August 30, 2026

Frugal Coyote respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.frugalcoyote.org (the “Site”), contact us, make a purchase or donation, volunteer, or otherwise interact with Frugal Coyote.

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1. Information We Collect

Depending on how you interact with us, we may collect:

• Contact information, such as your name, email address, telephone number, and mailing or delivery address.

• Transaction information, such as purchases, donations, billing details, pickup or delivery information, and transaction history.

• Payment information. If online payments are available, payment details are processed by third-party payment processors. Frugal Coyote does not directly store complete credit or debit card numbers.

• Communications, including questions, comments, donation inquiries, volunteer requests, and other messages you send us.

• Technical information, such as your IP address, browser, device type, pages visited, referring website, and approximate location.

• Communication preferences, including whether you have chosen to receive newsletters or promotional messages.

 

Please do not submit sensitive personal information through the Site unless it is specifically requested and necessary.

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2. How We Collect Information

We may collect information:

• Directly from you through contact forms, purchases, donations, newsletter signups, volunteer inquiries, and other communications.

• Automatically through cookies and similar technologies when you use the Site.

• From service providers that help us operate the Site, process transactions, manage communications, or understand website activity.

 

3. How We Use Information

We may use personal information to:

• Process purchases, donations, receipts, pickups, deliveries, or refunds.

• Respond to questions and provide customer or donor support.

• Coordinate donations, volunteers, community programs, and events.

• Send newsletters or updates when you have chosen to receive them.

• Improve the Site, services, and visitor experience.

• Maintain the security and proper operation of the Site.

• Prevent fraud, misuse, or unlawful activity.

• Maintain business, tax, accounting, and nonprofit records.

• Comply with applicable laws and protect our legal rights.

 

4. Cookies and Website Technologies

The Site may use cookies and similar technologies for essential website functions, security, visitor preferences, analytics, and, if enabled, marketing.

Essential cookies help the Site function properly. Optional cookies may help us understand how visitors use the Site or improve communications. You may manage available choices through the Site’s cookie banner or your browser settings. Disabling certain cookies may affect how parts of the Site function.

 

5. How We Share Information

We may share information with trusted service providers that assist with:

• Website hosting and operation.

• Payment and transaction processing.

• Email and communication services.

• Website analytics, security, and fraud prevention.

• Order fulfillment, shipping, or delivery, when applicable.

• Professional accounting, legal, or technical services.

 

These providers may access information only as needed to perform services for us and are expected to protect it appropriately.

 

We may also disclose information when required by law, to respond to a valid legal request, to protect the rights or safety of Frugal Coyote or others, or with your direction or consent.

 

Frugal Coyote does not sell or rent personal information. We do not sell, rent, or trade donor lists or donor information. Donors will be publicly acknowledged only with their permission.

 

6. Your Privacy Choices

You may contact us to request that we:

• Provide access to personal information we maintain about you.

• Correct inaccurate information.

• Delete information, subject to legal, accounting, security, and recordkeeping requirements.

• Stop sending promotional emails or other optional communications.

 

Promotional emails may also include an unsubscribe link. Even if you unsubscribe, we may still send necessary messages concerning transactions or requests you initiated.

We may need to verify your identity before completing certain privacy requests. We will not treat you differently because you make a privacy request.

Frugal Coyote does not sell or share personal information for cross-context behavioral advertising. Because our practices do not involve this type of sale or sharing, browser-based “Do Not Track” or opt-out signals do not change how we handle your information.

 

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain appropriate nonprofit and transaction records, comply with legal obligations, resolve disputes, and protect our organization.

 

When information is no longer needed, we may delete, anonymize, or securely dispose of it.

 

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

 

9. Children’s Privacy

The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13 without appropriate parental consent.

If you believe a child has provided personal information through the Site, please contact us so that we can review and, when appropriate, delete it.

 

10. Third-Party Websites

The Site may contain links to social media platforms, payment providers, or other third-party websites. Frugal Coyote does not control the privacy or security practices of these third parties. We encourage you to review their privacy policies before providing information.

 

11. Changes to This Policy

We may update this Privacy Policy as our services, website tools, or legal obligations change. The updated policy will be posted on this page with a revised effective date. Your continued use of the Site after an update means that you acknowledge the revised policy.

 

Contact Us

If you have questions, concerns, or privacy requests, please contact: Frugal Coyote
590 Palm Canyon Drive, Suite 105
Borrego Springs, CA 92004
Phone: (760) 767-4608
Website: www.frugalcoyote.org

You may also contact us through the contact form available on our website.