Effective date: September 1, 2026

Because Frugal Coyote sells donated and previously owned merchandise, all sales are final. We do not offer refunds, returns, store credit or exchanges for changes of mind, size, fit, color, style, compatibility or personal preference.

 

Exception for Non-Working Items

An item may qualify for an exchange only when all of the following conditions apply:

• Frugal Coyote represented and sold the item as working.

• A defect prevents the item from performing its primary intended function.

• The item is returned within seven calendar days of purchase.

• The customer provides the original sales receipt.

• The item is returned with all parts, cords, remotes, accessories and other components included at the time of purchase.

• The item has not been damaged, altered, repaired, misused or used in a manner inconsistent with its intended purpose.

 

If the exchange is approved, the customer may select available merchandise with a price equal to or less than the original item’s purchase price.

No cash or credit-card refund will be issued. No store credit will be provided. If the replacement item costs less than the original item, the difference will not be refunded or credited. An item priced higher than the original purchase does not qualify as a replacement under this policy.

The exchange must be completed when the defective item is returned and approved. Exchanges are subject to the merchandise available in the store at that time.

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Items That Do Not Qualify

An item does not qualify for an exchange when:

• It was sold as-is, untested, for parts, for repair or as a project item.

• The customer changed their mind or selected the wrong size, style, color or type of item.

• The item is incompatible with the customer’s equipment, home or intended use.

• The item was damaged after purchase.

• The defect was disclosed before purchase.

• The original receipt is not provided.

• The seven-day exchange period has passed.

 

Questions

Please inspect merchandise carefully before purchasing. If possible, we encourage customers to test electrical, mechanical and electronic items before leaving the store.

 

Questions about this policy may be directed to Frugal Coyote:

590 Palm Canyon Drive, Suite 105
Borrego Springs, CA 92004
(760) 767-4608
info@bvefund.org

 

Nothing in this policy is intended to limit any rights or remedies that cannot legally be limited under applicable law.